Crave Jade Sweets is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you

interact with us — whether you're placing an order, signing up for updates, or just browsing our site.

1. What We Collect:

           We may collect the following information:
                  •     Your name, email, phone number, and delivery address
                  •     Order details and preferences (like dietary needs or custom requests)
                  •     Any messages or feedback you share with us

2. How We Use It:

           We use your information for the following:
                   •    Customer support

                   •     Thank you notes
                   •     Customization and event details
                   •     Design preferences

                  •     Confirmation  of delivery or pickup

3. Your Privacy Matters:
         We respect your trust. We will not share collected information with third parties, unless it’s necessary to complete your order (like providing your address

to a delivery service) or required by law.

4. Keeping Your Info Safe:
         We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.

5. Your Choices:
        You can request to view, update, or delete your personal information anytime by contacting us by phone or email.

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6. Data Sharing:

        •     Customer data is not shared with 3rd parties for promotional or marketing purposes.

         •     We do not transfer consumer data to any external organizations under any circumstances, even with user consent.

        •     Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

       •     We  have strict internal controls and technical safeguards in place to prevent unauthorized sharing or access to user data.

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7. Messaging Terms and Conditions:

        •     By providing your phone number and agreeing to receive texts, you consent to receive  text messages from Crave Jade Sweets, from  (281) 407-4479 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP  for assistance. You can also contact us at (281) 407-4479 or email us at info@cravejadesweets.com

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Mobile opt-in information is never shared with third parties.

8. Updates to This Policy:
        We may update this policy from time to time. Any changes will be posted here with a new “last updated” date.

 

If you have any questions about this policy or our text messages, please contact Crave Jade Sweets at (281) 407-4479 or email info@cravejadesweets.com.

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Contact Information:
Crave Jade Sweets

Phone number: (281) 407-4479

Email address: info@cravejadesweets.com